Returns & Warranty Policy
Updated Nov 4 2026 · Illustrative policy copy
At GadgetHub, we want you to shop with confidence. This policy explains how returns, refunds, and product warranties work for orders placed on GadgetHub.
7-day return request
Request a return within 7 days of delivery
Official warranty
Genuine products with brand warranty
Easy & transparent
Simple process with clear updates
Return eligibility
You can request a return if:
- The request is made within 7 days of delivery.
- The item is unused, unactivated, and in its original condition.
- All original accessories, manuals, and packaging are included.
- The item is defective, damaged during delivery, or you received the wrong product.
How to request a return
Follow these simple steps to return a product:
- 1Go to My Account › Orders and select the item you want to return.
- 2Click “Request a Return” and choose the reason.
- 3Our support team will review your request and share return instructions.
- 4After we receive and inspect the item, we’ll process your refund or replacement (usually within 3–5 business days).
Warranty coverage
Most products on GadgetHub come with an official brand warranty, typically 6 to 24 months, depending on the product and brand.
- The warranty covers manufacturing defects and hardware malfunctions under normal use.
- It does not cover physical damage, liquid damage, unauthorized repairs, or normal wear and tear.
- To claim a warranty, contact our support team with your order number, product details, and a brief description of the issue.